Knowledgebase
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Knowledgebase
Have you tried using procmon to find out what specifically the app is
requesting and getting denied access to do under a standard user
account?
I used it a while back on some construction-related software that
"required admin rights" on a terminal serve...
Rule to setup in EOP
Bitcoin Address
If the message...
Includes these patterns in the message subject or body:
'([13])([a-km-zA-HJ-NP-Z1-9]{25,34})'
Do the following...
Deliver the message to the hosted quarantine.
and Stop processing more rules
R...
Add the reg keys below if SIgn in prompt loops and Outlook shows as
disconnected even after creating a new profile
1.) Go to [HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonIdentity
2.) add the Dword registry keys DisableADALatopWAMOverride set to 1...
Go into Exchange Management Console on the Server
-> Toolbox (Right at the bottom)
-> Public Folder Console Management
-> Choose the Main Folder (Holds all the folders) then using the
middle pane you can choose the folder which needs access
-> Manage ...
Go to the following website:
https://support.microsoft.com/en-us/kb/314054
[https://support.microsoft.com/en-us/kb/314054]
Download the following which will be the second link:
http://download.microsoft.com/download/E/A/9/EA9F5FDC-255C-46A3-9AFE-C7...
https://imazing.com/profile-editor
[https://imazing.com/profile-editor]
https://support.apple.com/en-gb/guide/profile-manager/pmdbd71ebc9/mac
The USERNAME in the configuration profile is the email address used to
login to the mailbox.
To remove an exis...
There is a bug with Vista, the shortcuts for autoview users need to be
amended, the properties for the shortcut need to be changed to
'C:usrseachangebinnhclient.exe -f autov75 -a autoView' for the user
(in this instance 'auto75' trying to login, these fil...
With regards to the Microsoft Security essentials, it will continue to
function but will not get updated.
Two options are:
Upgrade the PC to Win 7.
Install AVG Free from this link:
http://download.cnet.com/AVG-AntiVirus-Free-2014/3001-2239_4-10320142.h...
When a backup runs it logs the results in the event viewer, the
location of the event depends on the backup application being used.
You can use the information in the events to resolve problems and
Naverisk uses them to determine if the backup was succ...
$token = ""
$bearer = "Bearer",$token
$header = New-Object
"System.Collections.Generic.Dictionary[[String],[String]]"
$header.Add("authorization", $bearer)
$devices = (Invoke-RestMethod -Uri
"Https://webapi.teamviewer.com/api/v1/devices" -Method Get -...
Call Recording URL: https://cr.voicenet-solutions.com/
[https://cr.voicenet-solutions.com/]
To listen to call recordings Voicenet have said to use IE in private
mode as they have problems with the site caching and not letting
people login.
Then you ne...
Cannot Access Encrypted Files (#22850)
Here is an article regarding this:
File Access Denied despite being administrator, owning the files, and
having full permissions
http://superuser.com/questions/318768/file-access-denied-despite-being-administrato...
CHKDSK - EXCEL SPREADSHEET CANNOT OPEN CORRUPT CHKDSK
Depending on the drive which is corrupt in this case C: run as
Administrator on CMD:
chkdsk /f /r C:
Here is a web link for more details on this:
http://technet.microsoft.com/en-us/magazine/ee8...
Run the following commands as ADMIN on the computer
cd C:Program FilesCommon FilesMicrosoft SharedClickToRun
OfficeC2RClient.exe /changesetting Channel=Insiders
OfficeC2RClient.exe /update user
reboot
Notifications should now work when clicked on
If a server doesn't have the correct time you can use the second fix
it, 'Configuring the Windows Time Service to use an External time
Source', from this site -
https://support.microsoft.com/en-us/kb/816042
[https://support.microsoft.com/en-us/kb/816042] ...
http://support2.microsoft.com/kb/816042
[http://support2.microsoft.com/kb/816042]
Run the second fix it in the link above, the ntp server
is: time.google.com,0x1 leave the other settings the same.
Or run the following in CMD if that doesn't work
w...
Connect to Office 365 first of all
open powershell!
$UserCredential = Get-Credential
$Session = New-PSSession -ConfigurationName Microsoft.Exchange
-ConnectionUri https://outlook.office365.com/powershell-liveid/
-Credential $UserCredential -Authenticat...
There is a quick way for you to do it.
Save the PDF document to your desktop.
Open Word 2013 and then choose open document, find the PDF that you
saved to your desktop.
Word will open PDFs directly!
(Advise the user how to do it including a conver...
If you cannot copy bookmarks from from one user/PC to another this may
be the solution.
https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks?redirectlocale=en-US&redirectslug=Bookmarks+not+saved#w_fix-the-bookmarks-file
[https://suppor...
Note: This can be done for either shared mailboxes or regular
mailboxes.
If a company has more than one domain and they want a new mailbox set
up for a secondary domain, but the username is already name exists you
will need to do the following
Exampl...
https://devicemanagement.microsoft.com
[https://devicemanagement.microsoft.com/]
Go to Devices > Windows > Windows Device enrollment
Click on Windows Hello for Business and at the bottom, at the
"Configure Windows Hello for Business" select Disable, S...
Login as the Global Admin and run https://aka.ms/ConsentAppleApp
[https://aka.ms/ConsentAppleApp] in a new tab.
Had to do the following for MS Excel 2016 64 Bit:
File>
Options>
Advanced >
Under Display
Disable hardware graphics acceleration > Ticked
https://social.technet.microsoft.com/Forums/lync/en-US/459c3559-9ef6-403a-8ba4-79e366a16015/exchange-2010-backup-fails-with-consistency-check-failed-and-event-ids-565440447?forum=exchange2010
[https://social.technet.microsoft.com/Forums/lync/en-US/459c355...
Check the extensions for Adblock Plus:
Whitelist expertagent.co.uk on Adblock Plus
If the pop ups are not working still check:
Google Chrome Settings
Show Advanced Settings
Contents Settings
Pop-ups > Manage by exceptions...
Added the following:
[*.]ex...
To set a company's passwords to expire, forcing the users to reset the
passwords themselves:
Connect to the company's portal in MS Azure AD module for PowerShell
using a global admin account and import a session
https://technet.microsoft.com/library/jj9...
FIX: Java Update tab gone missing
Windows 7 may not show update tab.
This has to be done via registry fix:
HKEY_LOCAL_MACHINESOFTWAREWow6432NodeJavaSoftJava UpdatePolicy
Create a DWORD (32-bit) value and named it as "EnableJavaUpdate". Set
its val...
https://www.youtube.com/watch?v=2x23vZIRYRs&ab_channel=LeilaGharani
[https://www.youtube.com/watch?v=2x23vZIRYRs&ab_channel=LeilaGharani]
HKLM - Software - Microsoft - Enrollments. The subkeys have
information regarding the associated accounts on the PC and these need
to be deleted, only the fully populated keys need to be removed.
The previous fix was logged below but I think this doesn'...
Morning Checks process:
* Check Servers:
* Check the servers in the Morning Checks group on logmein to see if
any of them are offline.
* If they are offline, log a ticket for this and then see the
article Morning Checks - Server Offline
[http://...
HP servers have ILO
Dell servers have iDRAC
ILO (Integrated Lights Out):
* Some HP Servers come with ILO, it requires a license but comes
with a trial.
* It has many features, one that's useful when a server is showing
as offline but the customers ...
For some users of CHANNEL 2207 OUTLOOK, the LATEST RELEASE OF
OFFICE, you may find the NAVIGATION BAR no longer reside at the
bottom. Instead, THE NAVIGATION BAR IS MOVED TO THE UPPER LEFT
SIDE of the Outlook window
HKEY_CURRENT_USERSOFTWAREMICROSOFTOFFI...
Used this link to install Microsoft SharePoint Designer 2010 (This
contains Picture Manager please make sure you customize when
installing)
http://www.microsoft.com/en-gb/download/details.aspx?id=16573
[http://www.microsoft.com/en-gb/download/details.as...
http://www.nirsoft.net/utils/nk2edit.zip
[http://www.nirsoft.net/utils/nk2edit.zip]
Downloaded this and was able to run this and selected all the
contacts.
Clicked on File -> Export to Outlook Contacts
And it worked.
Tic Ref#22735
[http://helpdesk.b...
Sometimes office programs do no resize when you move from one monitor
to another if there different resolutions. To fix this you do the
following. I use Powerpoint as an example.
1) Go to C:Program FilesMicrosoft Office 15rootoffice15
2) Right-click o...
To try and troubleshoot OneDrive connection issues you can do a
OneDrive Reset
%localappdata%MicrosoftOneDriveonedrive.exe /reset
OneDrive should automatically restart but if it doesn't then run the
follwoing
%localappdata%MicrosoftOneDriveonedrive.exe...
Online
Microsoft Technical Help
www.support.microsoft.com/oas [http://www.support.microsoft.com/oas]
Bing Technical Help
http://advertise.bingads.microsoft.com/en-uk/contact-support#
[http://advertise.bingads.microsoft.com/en-uk/contact-support#] ...
Outlook 2010 must have SP2 installed. The minimum version for
connectivity to O365 is 14.0.7015.1000.
https://oit.colorado.edu/tutorial/office-365-outlook-windows-manual-exchange-configuration
[https://oit.colorado.edu/tutorial/office-365-outlook-window...
Two things to try on the server itself:
On the server do the following:
1. -> Windows SBS Console>Network>Fix my network - double click on the
certificate if it doesnt work try the next step
2. -> Windows SBS Console>Network>Add a trusted certificat...
Outlook has the "Needs Password" prompt but there is nowhere to enter
the password.
* HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonIdentity, create
a DWORD value named EnableADAL and set it to zero.
* Under the same registry key, create a DWORD ...
Firstly make sure that the user has the necessary permissions to RDP
to the PC. Run the following Powershell script to add the user(s) to
the Remote Desktop Users Group.
net localgroup "Remote Desktop Users" /add
"AzureADthe-UPN-attribute-of-your-user". ...
* if the user is logged in, log off user's account
* log in with an admin account
* open the properties on the relevant shortcut
* append the target with the following runas
/user: /savecred replacing with
appr...
IN SAGE 50 PAYROLL:
Click on "COMPANY" bottom left hand corner
Then Click "SETTINGS" top left hand corner
Now click "BANK" Tab
Click "CONFIG" button at the bottom
Change the common directory to where E Banking folder is located
(Typical Example :
*****...
http://blogs.technet.com/b/askpfeplat/archive/2014/05/13/how-to-clean-up-the-winsxs-directory-and-free-up-disk-space-on-windows-server-2008-r2-with-new-update.aspx
X
NEW SERVER MIGRATION FROM SBS 2003
First of all you need to put together a project plan listing e.g.
* Project time frame
* Considering any disruption to the customer and plan certain
actions out of hours
* Research any software/databases that n...
If a server is offline in the morning or any time please use the
following steps to diagnose the problem:
* Log a ticket!
* Include in the ticket the time it went offline, if a user has
called to report the problem include any information they give.
...
Connect via ILO - ensuring that it is licensed
If a server is stuck in automatic repair and goes into the recovery
environment, start by seeing if you can run CHKDSK C: /F/B from the
command prompt
If this doesn't work and the server is not finding the...
Here are the reg fixes to make sent items and deleted items from a
shared mailbox go into the shared mailbox folders rather than the user
who sends/deletes them:
SENT ITEMS:
*
Click START, click RUN, type regedit, and then click OK.
*
Locate and ...
To change permissions and settings on a customers SharePoint site you
will need to log into their SharePoint admin centre.
This is done by:
* In the partner portal find the customer and open their admin
centre, or go to portal.office.com and log in w...
One Drive for Business Sync tool:
* SharePoint can be used like dropbox, syncing the files to the
users PC using the tool.
* The tool can also be used to sync the files to a server and then
the folder can be shared, this is useful if you have some r...
Creating Groups -
* Go to the SharePoint team site, details on getting here can be
found in the article on accessing the SharePoint Admin Centre.
* Click on the settings cog in the top right corner and select site
settings
* Click on the People a...
If a user has / had access to a Sharepoint site and the email
confirmation from O365 does not work it has been noticed that if you
copy the Sharepoint URL into the user's browser then they will have
access and then subsequently the emailed linked now work...
Stop the apcupsd service
go to command prompt
cd apcupsdbin
apctest
2012-11-18 23:30:50 apctest 3.14.8 (16 January 2010) debian
Checking configuration ...
Attached to driver: usb
sharenet.type = DISABLE
cable.type = USB_CABLE
You ar...
When a machine is not decrypting with the following error.
"GROUP POLICY SETTINGS REQUIRE THE USE OF A START KEY AND A PIN.
CHOOSE THIS BITLOCKER START OPTION"
You can still decrypt it using the PowerShell below.
PS C:>Disable-BitLocker -MountPoint ...
If you get an 8018000a error when joining a PC to Azure AD, try this
article
- https://jocha.se/blog/tech/azure-ad-mdm-intune-error-8018000a
Having issues updating a new windows 7 machine? Try the steps below.
From a fresh Win7 SP1 install, these are the ones to install in order
to get the Windows Update ball rolling:
KB3020369 https://support.microsoft.com/en-gb/kb/3020369
[https://suppor...
SOLUTION PATH:
*
* Go to the Microsoft 365 admin center
[https://admin.microsoft.com/Adminportal/Home?source=applauncher#/homepage].
* Log in as a user with either the Global admin or SharePoint admin
role assigned
[https://docs.microsoft.com/mic...
Warning - The DHCP service has detected that it is running on a DC and
has no credentials configured for use with Dynamic DNS registrations
initiated by the DHCP service.
This warning may come up after a reboot of the server, to set the
credentials use ...
WINDOWS 10 - WINDOWS PHOTO VIEWER
Some users may have issues where they cannot get '_WINDOWS PHOTO
VIEWER_' working in Windows 10 64 Bit.
You may notice there is the application however can only open '_TIFF_'
files.
Below is a fix which needs to be r...
https://www.youtube.com/watch?v=P50PQwiYNec
[https://www.youtube.com/watch?v=P50PQwiYNec]
Windows Update errors are most often caused by corruption in the
update catalog or corruption in the software they are trying to
update.
To clear the update catlog
net stop wuauserv
net stop bits
rename c:windowsSoftwareDistribution SoftwareDistribu...
Windows 10 VPN Issues - Network Settings - Default Gateway
Cannot access the network settings in Windows 10 - This is still after
the KB3105213 update did not resolve the issue.
In Windows 10 run PowerShell as Admin.
Shows which VPNs are on there:
G...
Windows 7 Backup is designed for use on a PC and therefore you cannot
create a scheduled backup to run to multiple disks.
This may be a requirement where a PC is being used as a server and
needs a backup configuration of more than 1 drive so that one ca...
Windows Server Backup should recycle storage space on the drive as
needed, however it can get to the point where there is not enough
space for it do this.
When this happens you need to clear space by deleting old shadow
copies on the drive, use the foll...
If a backup fails with the following error:
The backup operation that started at
'2016-08-23T21:00:33.082000000Z' has failed because the
Volume Shadow Copy Service operation to create a shadow copy of the
volumes being backed up failed with followi...
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